Terms of use

Terms of Use

On dubrovnikbucketlist.com users have the chance to find and book tours and activities provided in Dubrovnik and surroundings. The website helps users to research and book travel experiences. and connects customers with tour agencies and tour guides who are seeking to provide tours and travel related services. The online offer includes guided tours, cooking courses, sightseeing tours by bus, renting jet skis and other services. 


1. Introduction

1.1    The website dubrovnikbucketlist.com (hereinafter jointly referred to as the "Website" or „Booking Platform“) is operated by ACCESS Dubrovnik Ltd. („Us“, „We“), OIB: 03186992905, Don Stjepana Batinovica 3, 20207 Mlini, Dubrovnik, Croatia. You can contact us by email (https://www.dubrovnikbucketlist.com/contact-info) or by phone using following number: +385976063966.

1.2    The Website’s terms of use („Terms of Use“ or „Agreement“) govern your use of the Website and all services („Service“, „Experience“ or „Product“)and contents available on this Website. ACCESS Dubrovnik Ltd. understands that users („You“, „User“ or „Customer“) are aware of these terms and all the risks resulting from using this Booking Platform and agree to use the content of the Website for their personal use and under their personal liability. By accessing, using or booking the services („Booking“) provided on the Website, you are indicating that you have read these Terms of Use and agree to be bound by them. They apply to any use of the Website.If you do not agree to all the Terms of Use, do not access or use the website.

1.3    ACCESS Dubrovnik Ltd. is owner of the Website and provides tours and travel related services to customers via the Booking Platform. However, ACCESS Dubrovnik Ltd. is not supplier („Supplier“) of all services listed on the Website but shall provide this booking platform also to certain cooperating partners („Sub-agent“, „Distribution Partner“ or „Third-Party Supplier“) for the booking of the supplier’s tourist services. In this case ACCESS Dubrovnik Ltd. acts as an agent for the Supplier, which means when you make a Booking, you will be purchasing a tour, ticket or other Service and enter into a contract with a Third-Party Supplier.

1.4    In order to use the Website, Third-Party Supplier agreed to a separate contractual agreement which is not permitted without the prior written authorization of ACCESS Dubrovnik Ltd.. Contracts for tourist services are to be concluded directly between the Users of this booking Platform and the Suppliers of tours or other tourist related services.

1.5    If any provision of these GTCs is invalid, the remaining provisions shall remain unaffected. In the case of the ineffectiveness of a provision this shall be replaced by one which comes closest to the meaning and purpose of the invalid provision in a legally effective manner. The same shall apply in the event that a gap is found in the contract.


2. Limitation of Liability


2.2    While ACCESS Dubrovnik Ltd. tries to ensure that the content of the Website is accurate, it does not provide any warranties, express or implied, in relation to its correctness, completeness, current, reliability, suitability for any purpose or otherwise (including for any information provided by third parties). ACCESS Dubrovnik Ltd. disclaim all warranties and conditions that the Website is free of viruses or other harmful components, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringements, to the extend permitted by law. Moreover, ACCESS Dubrovnik Ltd. does not guarantee that information available on the Website has not been altered through technical defects or by unauthorized third parties.

2.3    The Third-Party-Suppliers are not agents or employees of ACCESS Dubrovnik Ltd. but independent contractors. We try to ensure that only reliable Distribution Partners provide their Services on our Booking Platform. However, ACCESS Dubrovnik Ltd. is not liable for the acts, errors, omissions, represantations, warranties, breaches, negligence or misconduct of any such Suppliers or for any personal injury, death, property damage, or other damages or expenses resulting therefrom or otherwise arising from any booking or use of services. ACCESS Dubrovnik Ltd. has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond our direct control. Furthermore, ACCESS Dubrovnik Ltd. has no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.

2.4    ACCESS Dubrovnik Ltd. excludes its liability, and that of its agents and independent contractors, and its and their employees and officers, and its sub-agents or distribution partners for damages relating to your access to (or inability to access) the Website, or to any errors or omissions, or the results obtained from the use, of the Website, whatever the legal basis of such liability would be, except liability for damages caused willfully or through gross negligence, and only to the extent permitted by applicable law.

2.5    If ACCESS Dubrovnik is found liable for any loss or damage that arises out of or is in any way connected with your use of the Services or with a Booking or use of a Product, then ACCESS Dubrovnik’s liabilities will in no event exceed, in the aggregate, the greater of the sum paid ACCESS Dubrovnik in respect of the Booking giving rise to the claim.


3. Content of Website

3.1    All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively "Proprietary Material") that You see or read on the Website is owned by ACCESS Dubrovnik Ltd., or is used with the owner's permission. This Proprietary Material is protected in all forms, media and technologies. You may not copy, download, use redesign, reconfigure, or retransmit anything from the Website without the prior written permission of ACCESS Dubrovnik Ltd.. Unauthorized usage will be considered a violation of copyright and is liable to law suit.

3.2    This website includes content of ACCESS Dubrovnik Ltd., partner's and advertiser's content, free content, content created by website users and links to websites of other physical or legal entities. The content on these websites is neither governed by ACCESS Dubrovnik Ltd. nor is ACCESS Dubrovnik Ltd. liable for these websites or links to those sites or for third party content (including any activities available for booking requests, and information relating to such activities) that may be available through the Website, and for content linked to the Website or which are linked to from it or referred to.

3.3    ACCESS Dubrovnik Ltd. is bound to undertake all means and measures in order to bring accurate quality information to their Users. ACCESS Dubrovnik Ltd. provides content, data and photographs related to their Experiences acquired on their own or from Distribution Partners. We may change, add or remove information on the Website and its structure and functions at any time at its sole discretion, without specifically informing of any such change, and without removing outdated information or characterizing it as such. Though all information has been verified by our employees, ACCESS Dubrovnik will not be held responsible for inaccuracies, omissions or delays in updating any segment of the website.

3.4    Excluding third party content, the Website and all content of the Website including, but not limited to, all visual interfaces, interactive features, custom graphics, design, computer code, products, software, compilation of other content (such as compilation of third party content), and other elements and components of the Website are intellectual property rights of ACCESS Dubrovnik Ltd.. All rights reserved. You acquire no rights in the Website, and in any names, trade names, and distinctive signs of any nature (including trademarks) published on the Website. You may access and view the Website, but not incorporate it into other websites, and not copy, present, license, publish, download, upload, send or make it perceptible in any other way without our prior written consent. Unauthorized usage of any part of this website, without prior consent of the copyright holder,


4. Jurisdiction and Governing Law

4.1     The Service is provided by a Croatian entity and therefore for all disputes between ACCESS Dubrovnik Ltd. and You relating to the Booking Platform, this agreement, transactions facilitated or conducted through the Website, Services ordered or purchased through the Website, dealings between You and ACCESS Dubrovnik Ltd., or any related matters ("Disputes"), the law of the Republic of Croatia shall apply, excluding the UN Convention on Contracts for the International Sale of Goods. You agree that all claims you may have against ACCESS Dubrovnik Ltd. arising from or relating to the Services must be heard and resolved in a court of competent subject matter jurisdiction located in Dubrovnik, Croatia.


5. Change to Terms of Use

5.1     ACCESS Dubrovnik Ltd. reserves the right to change or update Terms of Use at any moment. Changes come in effect on the day they are published on the website. If you continue to use the service you will accept the changed or updated Terms of Use. We will note the date that updates were last made to the Terms of Use at the bottom of this page. It is your responsibility to return to this page periodically to review the most current version of the Terms of Use. ACCESS Dubrovnik Ltd. recommends periodical checkups of Terms of Use to be aware of the possible changes.